FAQ's
Payment Related Queries:
What types of companies does OAR serve?
We primarily focus on serving small and medium-sized enterprises (SMEs) with a B2B business model.
How does OAR handle late payments?
Our trained specialists take timely and appropriate actions, such as defining effective strategies to sending reminders and notices and calling debtors daily to ensure that late payments are resolved at the earliest.
What is the OAR process for ensuring timely payments?
Vendor Onboarding Questions:
Is pre-sales vendor onboarding possible?
Which Vendor Onboarding platforms are you familiar with?
We are well-versed in various platforms such as SAP Ariba, Coupa, and Jaggaer, among others.
What does the Vendor Onboarding service include?
From document collection to compliance verifications, our Vendor Onboarding service manages every step of the process, enabling you to focus on your core business.
Compliance and Legal Queries:
Do you handle international compliance?
Yes, our services are geared to handle both domestic and international compliance requirements.
Is my data secure with OAR?
Absolutely. We adhere to strict data protection guidelines to ensure the confidentiality of your business information.
Pre and Post-Sales Support:
What does after-sales support include?
We continue to manage any additional documentation, such as NDAs and SOWs, and verify new bank details as part of our after-sales support.
How does OAR support pre-sales?
We help get deals over the line by managing all the vendor onboarding requirements even before a sales contract is finalised.
Additional Services:
How do I get started with OAR?
Reach out to us via the "Contact Us" page on our website or call us directly to initiate the process.
Do you offer any discounts or packages?
Yes, we offer various customised packages to suit your business needs. Please get in touch for more details.
What other services does OAR offer?
In addition to Accounts Receivables and Vendor Onboarding, we offer commercial debt and legal recovery services.
Technical Queries:
Do I need to install any software?
No, our services are accessible online without the need for any installations
Is OAR software or a cloud-based solution?
At the moment, OAR exclusively offers service-based solutions for your accounts receivable needs. However, we are actively developing an automated platform, so stay tuned for exciting updates!
Customer Service:
How do I reach customer support?
You can reach us via email, phone, or email via the website or to info@outsource.ar
What are your customer service hours?
9-5pm Monday - Friday.
General Questions:
What is OAR’s future roadmap?
We are continuously innovating and expanding our suite of services to meet evolving business requirements. Especially automated and AI technologies are really applicable to this space. Stay tuned for further updates.
What languages does OAR support?
Our services are primarily offered in English, but we do have multilingual capabilities for global support.
Do you have any customer testimonials?
Yes, you can find client testimonials on our website which offer insights into the effectiveness of our services
What makes OAR different from competitors?
Our unique, strategy driven approach has proven highly successful. Using a combination of techniques evolved over many years and based on our deep, 360 degree knowledge of Late Payment.
Can OAR handle multi-currency transactions?
Absolutely, we can manage transactions in multiple currencies.
Is OAR a global service?
Yes, OAR has a worldwide presence and caters to the needs of SMEs globally.
How long has OAR been in business?
OAR has been in operation for several years, and we bring decades of combined experience in accounts receivables and debt recovery.
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OAR, Your global AR partner.
Head Office
Number One
Vicarage Lane
Stratford
London, E15 4HF
info@outsource.ar
Phone
+44 2083 460563
OAR | Copyright 2024